Showing posts with label Customer. Show all posts
Showing posts with label Customer. Show all posts

Thursday, January 26, 2012

O2 UK security hole sends customer phone numbers to websites

If you’re an 02 UK subscriber you might want to read this. Apparently when on the O2 UK network, and you’re browsing the web, your phone number might be exposed to all visited websites. O2 customer Lewis Peckover discovered that his phone number was included in the HTTP headers sent to each website he visited when connected to 3G over O2.

What are HTTP headers? It’s information exchanged between the browser and the web server before the page is loaded. You’re phone number would be included alongside information like your IP address and OS. On the bright side, the header used to send phone numbers is “x-up-calling-line-id” which isn’t normally logged by web servers, but malicious servers could have access to it easily.

This doesn’t have anything to do with Android in general, but this does affect Android users on the O2 network. I’m pretty sure this isn’t something O2 intended, and they did say they are “investigating” the issue. Hopefully it will be resolved quickly without any damage. For now, you can head over to Lewis Peckover’s site to find out if you’re affected. Just click the source link below and see if you spot your phone number among the HTTP headers. Make sure you’re not connected to WiFi, you must be on the O2 network. We’re told that not everyone is affected, but the majority are.

source: lew.io
via: androidcentral

» See more articles by Robert Nazarian

Categorized as Android Carriers, Android Security


View the original article here

Tuesday, January 24, 2012

HTC Customer Service Claims ICS Will Hit the HTC Flyer in Q1 of This Year

Beginning in December, HTC started rolling out the Android 2.3 update to the HTC Flyer, but unfortunately the end result has made some users a bit unhappy. Although the update brings a new and improved UI and access to tablet specific apps, a select group of folks dislike the new UI and the fact that they lost the use of physical capacitive buttons which have been replaced with virtual on-screen ones. Some have even stated that HTC  Sense doesn’t play well with Honeycomb either.

What does HTC have to day about this? HTC-Hub reached out to HTC for a resolution and apparently a customer service rep claims you can send your device back to HTC to have the original Gingerbread OS reinstalled, or simply wait for the ICS update to roll out this quarter. Wait, what? ICS for the Flyer? That’s news to me! Check out this excerpt from HTC-hub’s conversation with HTC:

HTC: or wait for the update to ice cream sandwich.
Bruno: When is the update expected?
HTC: the first quarter of this year.

So there you have it folks. Although this came from the horses mouth, I’m not sure you could classify this as official just yet. You never know how customer service reps get their info and whether or not it’s 100% truth. BUT.. if this does indeed hold any truth, we should be seeing the ICS update within the next 9 weeks. For now, we have our eyes and ears open and hopefully we will get an official statement from HTC sometime soon. Stay tuned.

[via HTC-Hub through Android & Me]

» See more articles by Stacy Bruce

Categorized as Android Leaks & Rumours, Android ROMS, Android Tablets, Android Updates

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